A: There is no fee. Our service is totally free of charge for you.
A: We charge a fee to renters.
A: Yes. You will need to fill out an apartment description and sign a listing agreement.
A: No. We do not require an exclusive listing agreement from you to list your apartment on our website.
A: The agreement allows us to post the pictures of your apartment and send them to our clients. It also stipulates that you have the right to rent/sublet the apartment and that the apartment is good condition.
A: We need to have our agent inspect the property. When we take the pictures we know they will be compatible with our system.
A: Our clients are both domestic (United States) and international.
A: You can list your apartment with us at any time, however the sooner you list it, the more exposure it will get.
A: No. We do not keep a set of your keys. If you need your apartment to be managed please contact our partner Metro-Homes Properties Management.
A: Short-term renters usually will pay you in full in cash upon arrival. Long-term renters usually make arrangements with you directly on a case-by-case basis.
A: Short-term renters usually pay in full on the day they move in. You make case-by-case arrangements with long-term renters.
A: This is usually possible if the client is from the United States. For our international clientele, because they do not have a U.S. credit history, you can ask for references, a guarantor, and bank statements, among other things.
A: Of course! But please let us know as soon as you do, so we may update the status of your apartment from ”active” to “rented” on our database. Also keep in mind that a rental cannot be cancelled once you have signed the guest agreement.
A: Yes. The penalty is 30% of the total rent for a short-term stay and 30% of one month’s rent for a long-term stay.
A: We will do our best to find you another tenant, but keep in mind that the renter paid the non-refundable agency fee when they signed the agreement, so renters rarely cancel.